• Dedicated Transportation Manager (CLM)

    Job Locations US-NJ-Avenel
    Posted Date 2 months ago(11/9/2018 11:18 AM)
    Requisition ID
    Logistics/Distribution/Transportation Management
    Employment Type
    Regular - Full Time (4)
    Travel Requirements
    Position Code
  • Position Description

    Ryder has an immediate need for a Transportation Manager Internally titled (Customer Logistics Manager) to provide frontline leadership to a group of dedicated drivers in a fast paced environment. As the Transportation Manager, you are the key link between the business, drivers and customers. In this safety focused role, you will be accountable for fielding calls from drivers and working one-on-one to solve problems with creative solutions that exceed customer expectations and company objectives. This position broadens your industry knowledge which in turn drives your career to limitless opportunities and positions you for interesting challenges.



    • Management of 25 dedicated drivers on average.
    • Dynamic routing as needed (High percentage of the routes remain the same).
    • Provides daily operational updates for dedicated customer management.
    • Update dispatch platforms to ensure accuracy of routes.
    • Coordinates with both internal and external customers to determine and fill needs for drivers and equipment.
    • Plans and dispatches drivers in dedicated fleet.
    • Provides supervision, training and leadership to drivers to insure good customer service.
    • Trains and counsels drivers on late pickups/deliveries, safety, and overall Ryder policies.
    • Promotes compliance with DOT requirements and Ryder’s safety program.
    • Coordinates between drivers and shop to ensure all maintenance issues are satisfied.
    • Manages vacation and time-off requests based on driver, company and customer needs.
    • Works with billing, payroll and special reporting requirements as related to the dedicated business.
    • Other duties as may be assigned
    • Maintains working knowledge of all dedicated business-thru cross training as needed to assist during peak business or staffing challenges.


    • Associates degree or 4 years of related experience is required
    • Advanced Level Skills in MS Excel such as keyboard short cuts, creating macros, merge, merge queries, templates, table techniques, and working with images and text
    • Minimum 1 (one) year of supervisory experience required
    • Experience with ground transportation operations including DOT, OSHA and all related safety regulations


    • Bachelor's degree preferred
    • Three to five years experience in logistics, transportation, warehouse or industry related field is preferred
    • Knowledge/Experience in transportation environment (i.e., Shipping, receiving and inventory management, distribution or dispatch preferred)
    • Knowledge of warehouse and or software applications, routing and dispatch software systems preferred
    • Excellent written, verbal and organizational skills preferred


    • Attainment of productivity goals resolving customer issues
    • Quality Assurance Safety Management and reporting New Employee training
    • Employee relations solutions Individual will be working in a dynamic environment focusing on delivery of continuous measurable improvement to the customer
    • Ensure functional area meets all productivity goals and objectives

    ryder-logo Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.





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