The Regional Collections Specialist is responsible for managing all collection activities associated with a portfolio of accounts assigned regionally, maintains communications with all customers within that portfolio, and is responsible for maximizing financial results through lowering Ryder's DRO (Days Revenue Outstanding), lowering the percentage of the portfolio over 30 days delinquent, and minimizing Ryder's bad debt expense. This individual analyzes and monitors the assigned portfolio and protects Ryder's financial interests through the decision to cease providing services, forbidding rental services, terminating fueling services, legally defaulting delinquent customers and assertive terms enforcement. The Regional Collections Specialist works closely with Ryder Operations Leadership, Rental Leadership, and the Sales Team to coordinate actions, identifies and appropriately assigns customer billing disputes, and participates in conference calls and meetings with Ryder Senior leadership.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.