• Warranty Research Assistant

    Job Locations US-GA-ALPHARETTA
    Posted Date 5 days ago(5/16/2018 11:09 AM)
    Requisition ID
    2018-56797
    Category
    Admin Support, Clerical & Service Coordinators
    Employment Type
    Regular - Full Time (4)
    Travel Requirements
    0-10%
    Position Code
    8488
  • Position Description

    The Warranty Research Assistant provides support to an assigned group of Warranty Claim Processors, by gathering information requiired to make claim determination or process a warranty claim.

    Requirements

    • High school diploma or equivalent
    • Clerical experience required
    • Excellent clerical and organizatonal skills, computer skills, and Microsoft Excel experience

    Responsibilities

    • Issuing additional information requests to Ryder locations
    • Following up on requests via email and phone
    • Maintaining organized files
    • Tracking in-bound emails
    • Following all requests to a final status and returning to processor
    • Researching vehicle and repair information
    • Special projects

    ADDITIONAL RESPONSIBILITIES:

    • This position assists a group of Warranty claims processors in gathering information needed to write or make a warranty determination for a Warranty claim.

    ryder-logo Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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