• Assistant Operations Manager

    Job Locations US-IN-Frankfort
    Posted Date 4 months ago(4/26/2018 1:03 PM)
    Requisition ID
    Logistics/Distribution/Transportation Management
    Employment Type
    Regular - Full Time (4)
    Travel Requirements
    Position Code
  • Position Description

    The Assistant Operations Manager is typically dedicated to one customer account and is responsible for all aspects of operations and account management.  Under the direction of the site Group Logistic Manager, the Assistant Operations Manager is primarily responsible for the leadership of direct reports, including warehouse workers and Supervisors, on our night shifts, as well as the attainment of daily operational goals and objectives within an assigned functional area or account. 


    Preferred requirements:

      • Distribution experience in a Big Box warehouse 400k sq. ft. or larger
      • Experience with high volume centers – daily volume is 200 trucks in/out
      • Experience with new business start-up
      • WMS Experience
      • Continuous Improvement Processes/LEAN
      • Some exposure to financial responsibility and reporting (P&L Experience)
      • Managing up to 300 employees
      • Great communication skills



    • Five day schedule – Flex schedule, OT as needed



    • Our 1.5 Million Sq. Ft. facility is located right off Interstate 65/State Road 28 (Outskirts of Frankfort, IN)





    • High school diploma or GED
    • Bachelor's degree in logistics, supply chain, or related field preferred
    • Two (2) years or more of experience in logistics, warehouse or industry related field
    • Two (2) years or more of supervisory experience
    • Three (3) years or more of problem solving skills experience, use of formal Root Cause Countermeasure Systems preferred
    • Ability to:
      • Prioritize and organize work, along with strong follow-up, analytical, problem solving and sound decision making skills
      • Effectively communicate in both verbal and written forms with customers, employees, peers and management, Ability to effectively communicate in both verbal and written forms with customers, employees, peers and management
      • Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
      • Work self-directed with minimal supervision
      • Work independently and as member of a team
      • Manage individual performance and employee relations
    • Flexibility to operate, and self-driven to excel, in a fast-paced environment
    • Capability to multi-task and highly organized with excellent time management skills
    • Detail-oriented with excellent follow-up practices
    • Intermediate computer skills
    • Exposure to Lean principles, systems and tools (beginner level) preferred
    • Knowledge of:
      • Warehouse Management Systems (WMS) (intermediate level) preferred
      • Material handling equipment may be required based on position (intermediate level)  preferred
      • OSHA (intermediate level)
      • DOT and Hazmat (intermediate level) may be required based on the account preferred


    • Communicate daily/shift goal of facility and group(s); devise, communicate and implement plans to obtain operational goals; work with and motivate employees to ensure goal achievement; provide progress or constraint updates to management and implement corrective measures as needed
    • Provide leadership for employees through in depth training and continuous review of employee understanding of policies, procedures and processes; create a productive work environment through effective communication, coaching, motivating and leading by example
    • Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results
    • Hire, train and supervise Leads, Customer Logistics Supervisors (CLS), and/or hourly employees in the assigned work group(s)
    • Support and aid in the development of system and process training for employees in the work group(s); perform administrative functions to include tracking of time, attendance and performance feedback
    • Instruct and enforce location safety management plans, training and processes
    • Assign employees to individual tasks and ensure required tools are available
    • Perform other duties as assigned

    ryder-logo Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


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