• National Pricing Finance Manager

    Job Locations US-FL-MIAMI
    Posted Date 2 weeks ago(4/13/2018 1:24 PM)
    Requisition ID
    Employment Type
    Regular - Full Time (4)
    Travel Requirements
    Position Code
  • Position Description

    This position will support the National Sales Group in a collaborative team environment in resolving customer issues and problems in a timely manner. This position provides another level of support that is needed to effectively deliver our promise of quality service delivery and execution to our customers. This position will also support our DBD's in the area of account planning and communication activities.


    • College education with course work in business and/or finance and accounting or equivalent experience
    • 5-7 years of varied Ryder experience


    • 2 years of Ryder field experience preferred
    • Good understanding of Ryder's product offerings preferred
    • Individual must possess good communication and interpersonal skills
    • Demonstrated ability to work as part of a team and skilled at problem solving
    • Ability to interpret financial data and represent the full spectrum of Ryder's services to new and potential customers
    • Must be self-motivated


    • The National Sales Support Manager (NSSM) will be assigned to support the National Sales Group (DNA/DBD)
    • In this role, the NSSM will have the responsibility for assisting the National Sales Group in providing support to resolve maintenance and operational issues, and work with the DBD's in smooth transition of accounts from the DBD's to the DNA's
    • The job will require the assistance of development, implementation, execution of action plans to resolve maintenance/operational issues at the customer level Other areas will involve assisting in thermal investigations, totals of vehicles and catastrophic vehicle failure
    • This position will work with the National Field Maintenance Managers/Directors on specific operational issues involving National Accounts
    • Provide hands on follow up with accounts that consume a tremendous amount of time regarding information requests
    • Assist National Sales Group (DBD/DNA) with resolution to maintenance/operational and rental issues
    • Follow up at customer level on campaigns, regeneration or maintenance/operational issues
    • Assist in the development, implementation and execution of action plans to resolve maintenance/operational issues at the customer level
    • Assist in the case of thermals, total of vehicles, lemon vehicles and catastrophic vehicle failures
    • Assist in providing QMI's for major National Accounts i.e.-customer budget analysis which includes re-billable expenses
    • Work with National Field Maintenance Managers/Directors on specific operational issues with accounts
    • Provide hands on follow up to accounts that are time consuming around informational requests
    • Assist DBD's with captive shop analysis for new business development in helping prospects understand budgetary expenses
    • Ensure an effective transition of accounts sold by DBD to DNA
    • Work on trend analysis on accounts to review specific maintenance/operational areas that would assist the company in future direction with the account, and increase margins and profitability of the account
    • Work closely with National Field Maintenance Managers/Directors and the Technical Support Group regarding campaigns and other maintenance operational issues
    • Work closely with the National Sales Group (DBD/DNA) on action plans for specific accounts that require follow up

    ryder-logoRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


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