Contract and Rate Specialist I

Posted Date 1 week ago(3/12/2018 10:08 AM)
Requisition ID
Employment Type
Regular - Full Time (4)
Travel Requirements
Position Code

Position Description

The Contract and Rate Specialist is responsible for interpreting contractual language to ensure the customer's profile is accurate for billing and future rate changes. The Contract and Rate Specialist also updates customer's rate changes, surcharge, and implements CPI adjustments. The specialist will exercise judgment in accordance with well defined policies, procedures, and techniques.


  • High School diploma or equivalent and 2 years related business experience in accounting or financial or Associate's degree and 1 year work experience preferred or Bachelor's degree preferred
  • One (1) year or more related business experience in accounting or financial preferred
  • Two (2) years or more related work experience
  • Ability to:
    • Work independently and as a member of a team
    • Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Seek to acquire knowledge in area of specialty. Readily learns and applies new information/concepts in area of practice
  • Demonstrate problem solving skills. Effectively identifies problems as they occur and takes appropriate steps within established business procedures
  • Strong verbal and written communication skills
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • Detail oriented with excellent follow-up practices
  • Perform work independently with minimal supervision
  • Excellent organizational skills. Ability to set priorities, organize work and select the appropriate method for processing the work
  • Familiarity with concepts of application or relevant theory concepts and analytical tools (beginner level)
  • Demonstrated knowledge of a technical or specialty area (intermediate level)
  • MS Office Suite (intermediate level)
  • Specialized skill training/certification preferred



  • Analyze various CPI and surcharge reports, gather recommendations and implement rate changes for billing for assigned business units
  • Review various Mainframe reports for discrepancies, gather necessary data and apply rate changes, change billing frequencies and manual rates based on specific agreements
  • Review and interpret contractual language for specific product offerings, determine agreed upon terms, update various systems, and forward amendments to applicable billing departments
  • Acts as the subject matter expert for the area, support internal and external customers to include participating on customer calls and completing analysis of historical rate calculations
  • Conduct audits and quality control/assurance practices; review, and approve credit memos
  • Updates and maintains documentation and desk procedures
  • Performs intermediate level analysis and problem solving to assist in development of business processes and services
  • Prepare status updates and reports for management
  • Participate in definition of obligations and selection of approaches to solutions
  • Contribute to the completion of organizational projects and goals
  • Performs other duties as assigned


ryder-logoRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


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