Rental Cash Associate I

2 weeks ago(1/10/2018 9:13 AM)
Requisition ID
Employment Type
Regular - Full Time (4)
Travel Requirements
Position Code

Position Description

As part of the Ryder team, the Rental Cash Associate I will perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records for Ryder's Rental product line.


  • High School diploma or equivalent
  • One (1) year Rental Counter experience preferred
  • One (1) year or more FIS experience preferred
  • One (1) year or more CARMS experience preferred
  • Two (2) years or more experience in Customer Service/Phone preferred
  • Strong verbal and written communication skills
  • Detailed oriented with excellent follow-up practices. Proven follow up skills and attention to detail
  • Ability to work within tight time frames and meet strict deadlines. Self motivated to reach established departmental goals
  • Demonstrate time management and priority setting skills. Ability to effectively handle multiple tasks, set priorities and organize work
  • Minimum of 2 (two) years previous work experience (beginner level)
  • Beginner level skills with MS Windows such as searching for content, web browsing, icons, shortcuts, working with folders and libraries, and system settings


  • Review and apply payments in cash log for application to customer agreements, accidents, and various GL accounts
  • Review daily reports looking for inconsistencies to rental cash and correcting any errors such as:
    • Duplicate charge/refunds
    • Transactions not downloading properly to CARMS
    • Credit card transactions that received an approval code but do not appear in FIS
    • Over refunds on cash agreements
    • Modifications applied to agreements that prevent the system from clearing the agreement with a -0- balance. (e.g. adjustments for wrong days, rates, miles, fuel, etc.)
  • Process informational packets on short paid agreements to be forwarded to Stop-Loss dept
  • Maintain aging rental cash credits & debits within 30 days
  • Performs other duties as assigned
  • Back up for Rental Cash and Credit Card Associates 


ryder-logoRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


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