The Senior Consultant of Market Data Analytics & Customer Insights is a key project leader responsible for driving results from data collection, analysis, and summarization, as well as synthesizing and reporting salient market and customer insights to mid-level and executive management across all Ryder business units. To be successful in this role, the individual must be a self-starter who possesses strong analytical skills to be able to analyze customer and market data in Excel, Microstrategy/EDW reports, Tableau, and similar BI/Visualization tools. He/she must also at times be able to query and download data and accurately summarize the information in pivot tables and PowerPoint charts for oral and written presentation. The ability to draw critical insights and relationships both qualitatively and quantitatively from raw data and convey results in concise Powerpoint format with proper grammar and visualization techniques are also critical success factors. The candidate should also possess a good working knowledge of statistics and the use of statistical methods and interpretation of results when working with customer/market data used in regression models and other analytical techniques.
As part of the larger Global Marketing organization, the Senior Consultant of Market Data Analytics & Customer Insights must also possess strong leadership and communication skills to be able to guide the development and execution of analytical projects with input from the Digital and Integrated Marketing teams, as well as collaborate with Sales, Operations, Strategy, and external B2B vendors in successful project completion. The individual will play a key role in projects that include strategic market analysis, reporting market size, share, growth, trends and segmentation, conducting similar analysis across Ryder product lines and customer segments, developing top target lists for execution in B2B marketing and sales campaigns and analysis of campaign/sales results, and utilizing statistical modeling techniques with in-house and third-party suppliers to refine predictive models for targeting prospects, customer upsell/cross-sell opportunities, and churn/at-risk segments.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.