Customer Logistics Manager

US-MI-NOVI
2 weeks ago
Requisition ID
2017-47958
Category
Logistics/Distribution/Transportation Management
Employment Type
Regular - Full Time (4)
Travel Requirements
10-20%
Position Code
2174

Position Description

 

The Customer Logistics Manager is typically dedicated to one logistics account and is responsible for all aspects of operations and account management. The CLM is primarily responsible for the leadership of direct reports as well as the attainment of daily operational goals and objectives within an assigned functional area or account.

 

Requirements:

  • Have previous leadership experience
  •  Be interested in career development for next steps
  •  be familiar with management of critical lanes (automotive or Just In Time transportation)
  •  Be average to above average in the Microsoft Suite (a user, not developer)
  •  Be ready, willing, and able to become a true leader
  •  Be available for occasional on-call/crisis management attendance
  •  Be open to travel to customer locations as needed throughout the year (less than 20% of job)

 

Will be managing between 4-6 Coordinators

  • Attendance
  • Development
  • Discipline
  • Assisting with hiring
    • Opening requisitions
    • Interviewing
    • On-boarding
    • Training

 

This is a 3rd shift - 10:00pm - 6:30am

Requirements

  • Associates degree or 4 years of related experience is required
  • Advanced Level Skills in MS Excel such as keyboard short cuts, creating macros, merge, merge queries, templates, table techniques, and working with images and text
  • Minimum 1 (one) year of supervisory experience required
  • Experience with ground transportation operations including DOT, OSHA and all related safety regulations

ADDITIONAL REQUIREMENTS:

  • Bachelor's degree preferred
  • Three to five years experience in logistics, transportation, warehouse or industry related field is preferred
  • Knowledge/Experience in transportation environment (i.e., Shipping, receiving and inventory management, distribution or dispatch preferred)
  • Knowledge of warehouse and or software applications, routing and dispatch software systems preferred
  • Excellent written, verbal and organizational skills preferred

Responsibilities

  • Attainment of productivity goals resolving customer issues
  • Quality Assurance Safety Management and reporting New Employee training
  • Employee relations solutions Individual will be working in a dynamic environment focusing on delivery of continuous measurable improvement to the customer
  • Ensure functional area meets all productivity goals and objectives

ryder-logo Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

 

 

 

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