Dir IT Business Partnership

3 weeks ago
Requisition ID
Information Technology
Employment Type
Regular - Full Time (4)
Travel Requirements
Position Code

Position Description

The IT Business Partnership Director is responsible for the efficient and effective delivery of Global Supply Chain Solutions (GSCS) IT solutions to internal business partners, in support of external client needs in concert with the overall business and IT strategy. This individual serves as a liaison between GSCS IT and the GSCS business verticals and has a direct reporting relationship within IT to the Group Director, IT Business Partnership, but will also work closely with the SVP, VP, or GM of the GSCS business verticals.


  • Bachelor's degree in computer science, business, or related field
  • Ten (10) years or more of experience in management
  • Four (4) years or more of experience in logistics or supply chain
  • Four (4) years or more of experience in project management
  • Three (3) years or more of experience in vertical specific (retail, consumer goods, automotive, healthcare, or technology)
  • Demonstrated executive level competencies, specifically leadership, communication, partnerships, process and change management into complex/matrix environments, and teamwork
  • Strong business acumen: understands key financial drivers and dynamics related to growth and revenue goals of an organization
  • Demonstrated ability to challenge, convince, and manage stakeholders
  • Experience in:
    • The sales process: RFx, bid response, cost model preparation, client presentation, and launch
    • Project management of large and complex solutions
  • Experience with, and deep understanding of, related complex business processes
  • Ability to create and manage fiscal budgets, request for capital expense (intermediate level)
  • Project management skills (advanced level)
  • Vertical Industry: retail, consumer goods, automotive, technology, healthcare (intermediate level)
  • Supply Chain technology applications: TM, DM, Integration, Demand Planning etc. (intermediate level)


  • Manage a team of IT specialists in support of the business vertical; oversight and prioritization of workload regarding launches, change requests, and other work items
  • Drive new business initiative analysis and overall project prioritization within the investment portfolio; oversee launch activity ensuring timeliness, fiscal responsibility, and quality
  • Sales role: Provide direct support and responsibility in landing new clients helping to increase revenue and profit by engineering the appropriate solution, facilitating the preparation of the cost estimates/RFX responses, and presentation of the IT portion of the Ryder response
  • Collaborate with business partner senior leadership to identify strategic and innovative uses of technology to drive business growth and profitability; act as an adviser to the verticals on ways to exploit technology for competitive advantage
  • Strengthen alignment between business partners and IT to ensure IT is seen as a true partner to the business; improve accountability of the IT function to our business partners, increase responsiveness of IT to service demands
  • Develop and monitor the approved annual operation and capital budgets for the IT solutions and projects supporting their business functions
  • Decrease IT cost of delivery and raise quality for new client launches and existing client relationship
  • Facilitate and/or participate in special projects as assigned
  • Performs other duties as assigned

ryder-logoRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


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