Solutions Design Engineer (E-Commerce)

5 months ago
Requisition ID
Logistics/Distribution/Transportation Management
Employment Type
Regular - Full Time (4)
Travel Requirements
Position Code

Position Description

We are looking for a talented E-commerce Solution Design Engineer to join our team based in [any of our centers – Alpharetta, GA, Ft. Worth, TX or Novi, MI].  In this role, you will provide engineering support for ecommerce/ direct to consumer fulfillment business development initiatives. As new business opportunities are identified, you will work with both potential customers and a world class cross-functional team of your peers to develop an optimal, direct to consumer, fulfillment design. You will evaluate, design, develop and recommend a wide range of solution components such as a fulfillment strategy, facility layout, equipment, systems and labor strategies.  Often times, we only are equipped with an incomplete or ambiguous data for our designs, so you should be comfortable dealing with limited data scenarios and able to make strong recommendations based on partial knowledge.


Please be aware - only candidates with direct ecommerce/ direct to consumer fulfillment experience will be considered.


This unique opening allows the opportunity for you to leverage your imagination, problem-solving skills, and industry knowledge to create unique design solutions.  You will never find yourself falling into the dreaded “status quo rut” as each project tends to be distinctive in its requirements and strategy.  As such, the ability deal with ambiguity and change is essential.  The team environment and evaluation process allows visibility to, and interaction with, all levels and functional roles within the company.  When a design is implemented, you’ll work to verify that operational requirements match the proposed design. 


To be successful, you’ll need to have a strong knowledge of all supply chain processes in a direct to consumer environment and how they interact and affect distribution management strategies. You should be experienced in designing distribution facilities and warehousing processes in a high velocity, direct to consumer environment. You must be able to easily and effectively communicate and work closely with customers as well as an internal, cross-functional team that includes engineering, sales, IT, pricing and management.


This really is an outstanding opportunity for the right person coming from an e-commerce background, looking for a challenge, and eager about to grow their career within a Fortune 500 company.


  • Bachelor's degree in Engineering, Business, Supply Chain Management or Industrial Engineering
  • Eight (8) years or more experience in the Transportation industry(e.g., Truckload, Multi-stop TL, LTL, Intermodal, Bulk, Rail, or Parcel services)
  • Eight (8) years or more experience in the Warehousing and/or Manufacturing industry (e.g., Industrial Engineering, Warehouse Operations, Operations)
  • Superb data organization and cleansing skills
  • Exhibit advanced skills and concepts using design applications, tools, techniques, and methodologies to analyze and design complex transportation and warehousing networks
  • Familiarity in simulation tools, transportation & warehouse management systems, ERPs, Automation, MHE, Visibility Tools, and industry leading technologies preferred
  • Ability to influence the project teams by using facts, statistics, and analytics
  • Comprehend complex supply chain and transportation solutions and segment design processes into manageable elements and process steps
  • Excellent verbal, written and presentation skills, including the ability to translate complex designs, concepts, and regulations into terms readily understood
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint (expert level)
  • Knowledgeable of visualization (Tableau, Microsoft) and database programming (advanced level)
  • Knowledge of effective metrics programs and design networks that are sustainable and measurable (expert level)
  • Transportation Design:
    • Extensive knowledge of Dedicated Services and Managed Transportation Networks
    • Required knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipment
    • Transportation Design Tools ie; JDA, Appian, Network Design Tools ie; Llamasoft, Transportation Management Systems ie; JDA, OTM, Mapping Software ie; Tableau (expert level)
  • Warehouse Design:
    • Extensive knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/ design and Lean methods
    • Required knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.g. AS/RS)
    • Warehouse Design Tools e.g.: CAD (e.g. AutoCAD); slotting (e.g. Slot3D); Predetermined Motion and Time Systems and methods (e.g. MOST); simulation software and application; Warehouse Management Systems (e.g. Manhattan Scale); and Labor Mgt. Systems. Network Design Tools (e.g., Llamasoft) and Data Analytics Software (e.g., Tableau) a plus (expert level)


  • Project Management - managing cross-functional teams to ensure alignment of solution development with win strategy. Create and manage project milestones, schedule and lead team calls, manage team deliverables, and maintain effective communication across all team members as the solution develops
  • Meet frequently with customers and cross-functional bid response team. Support technical review presentations and design validation meetings
  • Calculating labor, equipment, facility and expense requirements based on transportation and warehousing design assumptions. Develop process flows, concept of operations and value propositions consistent with the win strategy and work with IT to develop concept of systems. Coordinate with Pricing and other functions to develop cost and pricing models as well as relevant assumptions
  • Develop Proposal - write compelling customer stories that clearly articulated value propositions, Ryder's differentiated value, and proposed solution. The Solution Design Manager is responsible for authoring content and taking ownership for developing the final proposal in collaboration with the Sales Lead
  • Collaborate with Sales leader to develop win strategy (e.g. research industry and customer to understand pain points and Ryder solutions to alleviate, understand competitive landscape to position Ryder to win, stakeholder analysis)
  • Data validation, cleansing, profiling, baseline development & defining scenarios to model
  • Develop optimizations scenarios and strategies that are aligned with objectives
  • Develop and improve engineering tools and methodologies to ensure industry best practices
  • Lead consulting projects that involve understanding customers’ pain-points developing and presenting solutions
  • Implementation follow-up, which requires engineer to validate and modify deployed process to ensure that it matches plan
  • Performs other duties as assigned


ryder-logoRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


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